PRIVACY POLICY

1. Who We Are

Houdini Locksmith is a licensed mobile locksmith company based in Burnaby, BC, serving Vancouver, Burnaby, North Vancouver, Coquitlam, Richmond, and the surrounding Lower Mainland. We operate exclusively as a mobile service. We do not operate a public-facing retail location. Our registered office address is used for administrative and licensing purposes only — it is not open to the public and we do not accept walk-in clients at any of our locations under any circumstances. All services are performed at the customer’s location.

2. Information We Collect

We only collect personal information that you voluntarily provide to us. This includes your name, phone number, email address, and service location when you submit our contact form or call us directly. We do not collect payment information through this website. Payments are handled in person at the time of service.

3. How We Use Your Information

The information you provide is used solely to respond to your locksmith service request. We use your contact details to call or message you back about your inquiry, dispatch a technician to your location, and follow up on your service if needed. We do not use your information for marketing purposes without your explicit consent.

4. We Never Sell Your Information

We do not sell, rent, trade, or share your personal information with any third parties for commercial purposes. Your information is used only by Houdini Locksmith to fulfill your service request and for no other purpose.

5. How We Store Your Information

Contact form submissions on this website are processed securely through Netlify Forms, which uses industry-standard encryption. We retain your contact information only for as long as necessary to fulfill your request and maintain basic service records. We do not store sensitive information such as credit card numbers or government identification.

6. Cookies and Website Analytics

This website may use cookies to improve your browsing experience. You may disable cookies through your browser settings at any time. By continuing to use this website you consent to our use of cookies as described in this policy.

7. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. Contact us at Houdinilocksmith587@Gmail.com or call (236) 886-6269.

8. Contact

Questions about this Privacy Policy? Contact us at Houdinilocksmith587@Gmail.com or call (236) 886-6269. We are available 24 hours a day, 7 days a week.